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Account hacked or stolen?

If you believe your Heexy account has been hacked or stolen, please follow these steps:

  1. Reset your password based on our guide.
  2. Secure your account: After resetting your password, review your account settings and ensure no unauthorized changes have been made.
  3. Remove any active sessions that might not have been created by you: Navigate to your account's security settings and scroll to the bottom of the page. Remove any sessions that you don't immediately recognize.
  4. Secure your 0Auth services: If you find any signs that your 0Auth service might have been compromised, follow your 0Auth service provider's instructions on securing your account.

🚫 Completely locked out of your account?​

If you cannot access your Heexy account, please contact our support immediately.
You can contact us here. Opening a post in #public-help on our Discord server will guarantee you the fastest response.

Our team will get you your account back as fast as possible.

warning

Heexy team will never ask you for your password or login links.
Always make sure that you're on the official Heexy domain before entering any sensitive information.
Never recover accounts on public WiFi.